Refund Policy Of Steel City Run
Registration Fees
Non-Refundable: Registration fees for Steel City Run events are generally non-refundable. Once paid, registration fees will not be refunded except under exceptional circumstances.
Event Cancellation
Cancellation by Steel City Run: In the event that Steel City Run cancels an event due to unforeseen circumstances, such as inclement weather, natural disasters, or other reasons beyond our control, registered participants will be notified promptly.
Refund Process: If an event is cancelled by Steel City Run, registered participants will have the option to receive a refund of their registration fees. Refunds will be processed automatically through the original payment method used during registration.
Requesting A Refund
Eligibility: Refunds are only eligible for consideration in cases where Steel City Run cancels an event or in other exceptional circumstances deemed appropriate by Steel City Run management.
Submitting a Refund Request: To request a refund, please contact us at ballaricrf@gmail.com with details of your registration and the reason for your refund request. All refund requests will be reviewed and processed at the discretion of Steel City Run.
Refund Processing
Timeline: Refunds, if approved, will be processed within a reasonable timeframe. Please allow up to 5-7 business days for the refund to reflect in your account, depending on the payment method and financial institution.
Refund Amount: Approved refunds will typically include the full registration fee paid by the participant. Processing fees or administrative charges may be deducted in certain cases.
Contact Us
If you have any questions about our Refund Policy, please contact us at ballaricrf@gmail.com. We are here to assist you and address any concerns you may have regarding refunds for our events.